Refund policy
Return & Refund Policy
We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving the product.
To be eligible for a return, the item must be unused, unworn, and in its original packaging with all tags intact. Items that are damaged, used, or not in original condition will not be eligible for return.
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.
Shipping charges are non-refundable unless the product received was damaged or incorrect.
For return or refund requests, please contact our support team at support@shopzy.in.